Lenders should offer more support to home loan payers

Loans — February 18, 2008—11:59 am

A recently released CAB report has revealed some worrying new information, regarding the struggles which are currently affecting large numbers of home loan payers in the UK.

According to the institution, an increase of more than 10% in the number of home loan payers contacting its branches, in seek of help with the repayment of their loans has been recorded over the last 2 months. Expressed as a figure, more than 1.6 million homeowners within the UK are finding management of their loans difficult, with some admitting to representatives that repossession of their properties is becoming more and more of a likely prospect.

The CAB has called for home loan providers to do more in the way of helping their customers, rather than instantly earmarking bad credit traits against their files. Lenders should look at each case of bad payment on a more individual basis; offering repayment alternatives to clients whose past credit conduct would justify some additional help.

There are far more productive means of dealing with bad payers than court action, and there are often valid personal reasons as to why borrowers would go into default. Lenders offering a more sensitive ear are also likely to recoup more from their customers in the long run.

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